What is SAP Business Support?

  • We have a team of SAP experts in all the areas of business to handle issues related to finance, costing, logistics and technical areas in SAP
  • SAP Support process is very flexible and suiting to the customer expectations, we have
    • SAP Business Support Specialist
    • SAP Business Support Analyst
    • SAP Business Support Manager
  • Support process is completely SLA driven and a dedicated SAP Business Support Manager will be assigned for any kind of concerns and issues

For further details and an in-depth guide, please download the PDF given below.

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  1. Preliminary study of the existing business process in terms of functional and technical aspects is required for preparation of “Preliminary Study Report”(PSR)
  2. Depending on the PSR following factors would be derived and documented as a part of “Final Study Report” (FSR).
    • Feasibility of solution.
    • Key performance indicators.
    • Effort estimations & timelines.
    • Broad solution approach document
  3. Depending on the broad solution approach document the agreed solution will be implemented by following the regular process of implementation ( i.e. blueprinting of requirement, realization & testing of solution in test system, final preparation for production system and GO Live in production system)
  4. Measurement of performance w.r.t. agreed KPIs as a part of “Business Value Realization Report” (BVRR)

For further details and correspondence, please send an inquiry to Infocost.

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